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Delivery / Returns Policy

All of our products are shipped via Royal Mail First Class Recorded (Signed For) or Royal Mail Special Delivery in protective wrapping to ensure a safe & speedy arrival.
You will be emailed as soon as your goods have been dispatched.
All of our items are hand made so please allow us up to 2 weeks to receive your order although they usually arrive sooner, if you need your items for a specific date please let us know when ordering.
Refunds & Returns – As all of our items are made to order, we do not accept returns or give refunds, it is the responsibility of the customer to make sure they order the correct size / design that they require, If the item you have purchased arrives incorrect or faulty, please email us at Contact@Loves-Sparkle.co.uk within 7 days of receiving your order with photos of the fault. We will gladly issue you with an exchange or credit note, at our discretion. By ordering through our website you are agreeing with all of our terms & conditions.